Tip: Include your device model, iOS version, and a short description of the issue.
Follow:
FAQs
Yes. Dr. Notes is offline-first. You can create and manage patient records and notes without
any internet connection. Internet is only needed for optional features like iCloud backup
(if you enable it).
Your data is stored locally on your device by default. If iCloud backup is enabled, your data
may be backed up to your private iCloud account for restore across devices. Dr. Notes does not
have access to your iCloud data.
If you use iCloud backup, restoring from your iCloud backup on the new device is the easiest
approach. If you don’t use iCloud, you can export your data (if available in your version)
and import it on the new device.
Try speaking closer to the microphone and reducing background noise. Also check that your
device has enough free storage. If the issue continues, email support with an example (what
you said vs what was captured).
Yes. You can remove individual patient records and notes inside the app. If iCloud backup is
enabled, deletions will also update the backed-up data. If you need help with a full reset,
contact us.